Every challenge & context is different. Every project needs its own approach.

Going rogue, bringing together whatever method will get us to the truth.

Our Consumer Centric Approach

Listening to your consumers in ways you have never thought possible.

Brand ID

Your brand today & into the future​

Concept Testing & Development

Products, innovations, communications, ideas, apps, tastes, design​

Portfolio Strategy

Your portfolio today and how to optimise it

Category Analysis

Solidify your position vs. the competition​

Empathy Mapping

Consumer journey, motivations & jobs to be done by brands

User Experience

In-store, events, activations, product, apps

Market Segmentation

Consumer journey, motivations & jobs to be done by brands

Problem Solving

Unlock the root cause & how to solve it​

Ethno-semiotics

The codes, signs, words symbols to deliver meaning

Client Immersions

Experience the field first-hand & work to solve issues​

Our Work

What We Do

WW Food Innovation

What We Do

Diageo Orijin

What We Do

Spotify Maskandi

What We Do

Coke Gen Z

The NOW Project

Our ongoing in-house segmentation model. A living archive of real people, real lives, real shifts.

A foundation for any business to map South Africa. Ready to be overlayed onto any category to drive a deeper understanding of your consumer.



Built on our thousands of conversations and ongoing experience, our archetypes evolve as people do.



Used by some of the biggest brands like TFG or Johnson & Johnson.



Never starting from zero.
Always listening, watching, feeling the pulse.
We know South Africa like the back of our hands, built on thousands of insights.

What the report covers

A tool to map your brands and optimise your portfolio.​

We work with your teams to tailor the segmentation to your business, brands and needs.​

See what it’s all about

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